Dead fish don't just die. They take your customers with them.
Start limited with 20 free credits. Without a card, shops refill to 10 credits daily and fishkeepers refill to 5 credits daily; add a card to unlock the full 14-day shop trial.
AquaShelter doesn't just diagnose a customer's sick fish. It helps your shop manage the full tank journey after the sale: care routines, water parameters, visible symptoms, likely diagnosis, safer treatment decisions, and customer follow-up.
01
The routine slips
Customers miss feeding routines, delay water changes, skip cleaning, or forget to test the tank.
02
Water parameters drift
Ammonia, pH, nitrate, temperature, or salinity can move out of range before the fish looks visibly sick.
03
Disease signs appear
White spots, flashing, gasping, fin damage, or loss of appetite turn a quiet tank issue into an urgent shop question.
04
Symptoms look similar
Ich, velvet, ammonia burn, stress, and bacterial infections can look close enough that guessing the wrong product becomes risky.
05
The shop needs a safer call
AquaShelter combines tank data, maintenance history, species, symptoms, and safety rules to guide a likely diagnosis and next safe step.
AquaShelter connects tank care, visible fish symptoms, disease diagnosis, treatment safety, and customer follow-up in one workflow for aquarium shops.
The full tank journey
We don't just diagnose sick fish. We help your shop protect the whole tank journey.
When a customer comes back worried, AquaShelter connects their tank routine, water parameters, fish symptoms, likely cause, and safe next step. It also keeps the care loop going with reminders and follow-ups, so your shop stays connected before, during, and after the problem.
How AquaShelter turns a worried customer into a ready shop visit.
The customer runs the guided diagnosis first, then shares the result with your shop. After the visit, reminders and follow-ups help keep the tank-care relationship active.
Customer journeyFrom guided diagnosis to a ready shop visit.
01
Customer runs the guided diagnosis
They describe symptoms, choose the fish or tank type, and start the case before asking for treatment.
02
Tank context is added
They enter water readings or answer tank-history questions, then mark shrimp, corals, plants, or other sensitive inhabitants.
03
AquaShelter returns a structured result
The result shows likely causes, water risk, blocked treatments, and a safer next step.
04
The case is shared with your shop
The customer can send the diagnosis summary by WhatsApp or message before they arrive.
05
Your shop follows up and the care loop continues
You can prepare product guidance, recommend water action, review treatment safety, and keep customers engaged with reminders for follow-up, water changes, testing, and progress checks.
Safety layer
Before the customer buys treatment, check the tank it's going into.
AquaShelter checks the customer's tank context before a treatment path is shown as safe. If the tank includes shrimp, corals, live plants, reef livestock, or biofilter-sensitive conditions, the workflow flags unsafe options before the customer walks back into the shop asking for the wrong product.
That gives your shop a safer follow-up conversation: protect the tank first, then recommend the next step with better context.
Shrimp and sensitive invertebrates
Corals and reef livestock
Live plants and planted tanks
Biofilter-sensitive setups
Treatment safety check
CaseCustomer self-check result
Likely causeExternal parasite pattern
Tank context
Freshwater tankShrimp presentLive plants present
Treatment pathCopper-based medication
StatusBlocked
ReasonUnsafe for shrimp and sensitive invertebrates.
Safer next stepQuarantine, water action, or shop review before treatment.
Protected diagnosis
Run diagnosis inside your dashboard.
Sign in, open your tank, and use the Fish Sick? tab so AquaShelter can use saved tank context, fish list, water readings, and treatment-safety checks.
Customers diagnose first. Your shop becomes the next step.
AquaShelter lets customers run a guided diagnosis before they visit your shop, then keeps them connected after the visit with reminders, follow-ups, and care notifications. Your shop becomes part of the customer's tank-care routine, not just the place they visit during an emergency.
Turn urgent fish problems and routine tank care into faster guidance, safer treatment sales, repeat visits, and stronger customer loyalty.
01
Pre-qualified customers
Customers arrive with a diagnosis summary instead of a vague "my fish is sick" request.
02
WhatsApp case sharing
The customer can send symptoms, likely causes, water risk, and safety warnings to your shop before they arrive.
03
Faster product pickup
Your team can prepare the right product, recommend water action, or ask for a review before the customer reaches the counter.
04
Safer treatment sales
Blocked-treatment warnings help prevent products that could harm shrimp, corals, plants, or the biofilter.
05
Ongoing tank-care loop
Reminders for water changes, testing, filter cleaning, treatment steps, and progress checks keep customers connected to your shop between visits.
Pricing
Shop plans and fishkeeper plans are separate.
Shop plans are for customer workflows. Fishkeeper plans are for personal tanks. Paid plans use clear monthly credit limits.
Shop starts with Free, Silver, and Gold. Fishkeepers start with Free or Pro.
Silver
$4.99 / month
For shops that want the AquaShelter workflow under AquaShelter branding.
Start Silver 14-day free trial
Start Gold 14-day free trial